Shipping policy
8. SHIPPING & DELIVERY
We ship from Senegal to selected destinations.
Available shipping methods, delivery estimates and shipping costs will be displayed during checkout where available.
Delivery times are estimates and are not guaranteed unless expressly stated otherwise.
Delays may occur due to:
- customs processing;
- international transportation;
- weather or other events outside our control;
- incorrect or incomplete delivery information;
- local postal or courier services.
Once an order has been handed over to the shipping carrier, tracking information may be provided where available.
You are responsible for providing accurate delivery information. Nio Far cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer.
9. CUSTOMS & IMPORT DUTIES
For international orders, the destination country may impose customs duties, import taxes or other fees.
Unless explicitly stated otherwise at checkout, these charges are the responsibility of the customer.
Nio Far cannot guarantee the amount of customs duties or taxes that may be charged by the destination country.
Customers are responsible for ensuring that the products they order may legally be imported into their country.